WELCOME TO JENN HYUNA'S PORTFOLIO.
WELCOME TO JENN HYUNA'S PORTFOLIO.
WELCOME TO JENN HYUNA'S PORTFOLIO.

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Projects

AI-Driven Ad Compliance Tool

AI-Driven Ad Compliance Tool

AI-Driven Ad Compliance Tool

Development of an Ad Compliance Tool of non-profit organization

Development of an Ad Compliance Tool of non-profit organization

My Role

User Research
Prototyping
Web Design
User Research
Prototyping
Web Design
User Research
Prototyping
Web Design

Team

UX Designer(3)
Project Manager(3)
Front-end Developer(3)
Back-end Developer(3)
AI Startup

UX Designer(3)
Project Manager(3)
Front-end Developer(3)
Back-end Developer(3)
AI Startup

UX Designer(3)
Project Manager(3)
Front-end Developer(3)
Back-end Developer(3)
AI Startup

Timeline

July - September 2024
July - September 2024
July - September 2024

My impact

  • Led the UX/UI team and the overall project, collaborating with multiple teams

  • Developed a new design system for an entirely new program, ensuring consistent visuals and a user-friendly interface

  • Conducted user research and analyzed target behavior to identify key needs and pain points, driving actionable insights

  • Created interactive prototypes and conducted usability tests to explore and validate design solutions

  • Designed a more intuitive task flow, reducing complexity and improving user efficiency

Overview

This project was part of a two-month collaboration with a startup during my bootcamp. Our team was composed of front-end and back-end developers, a project manager, and UX/UI designers. As both the lead designer and project leader, I directed the project from start to finish. My responsibilities included maintaining clear communication with the company, leading user research and analysis, ideating design concepts, developing a cohesive design system, and creating a high-fidelity prototype.

I chose to collaborate with this startup because of their focus on leveraging AI technology, specifically natural language processing, to automate traditionally manual processes. This project aligned with my commitment to exploring how AI can enhance user experience by addressing community needs efficiently and effectively. By working with a team deeply invested in improving public service workflows, I gained insights into the potential of AI to simplify complex systems for broader accessibility. I was inspired by the opportunity to develop a solution that could positively impact both user experience and the community by making essential services more user-friendly and intuitive.

My impact

  • Led the UX/UI team and the overall project, collaborating with multiple teams

  • Developed a new design system for an entirely new program, ensuring consistent visuals and a user-friendly interface

  • Conducted user research and analyzed target behavior to identify key needs and pain points, driving actionable insights

  • Created interactive prototypes and conducted usability tests to explore and validate design solutions

  • Designed a more intuitive task flow, reducing complexity and improving user efficiency

Overview

This project was part of a two-month collaboration with a startup during my bootcamp. Our team was composed of front-end and back-end developers, a project manager, and UX/UI designers. As both the lead designer and project leader, I directed the project from start to finish. My responsibilities included maintaining clear communication with the company, leading user research and analysis, ideating design concepts, developing a cohesive design system, and creating a high-fidelity prototype.

I chose to collaborate with this startup because of their focus on leveraging AI technology, specifically natural language processing, to automate traditionally manual processes. This project aligned with my commitment to exploring how AI can enhance user experience by addressing community needs efficiently and effectively. By working with a team deeply invested in improving public service workflows, I gained insights into the potential of AI to simplify complex systems for broader accessibility. I was inspired by the opportunity to develop a solution that could positively impact both user experience and the community by making essential services more user-friendly and intuitive.

Dashboard

Jenny

Manager

Today

2024. August. 07

Due Date

D-2

Unassigned Tasks

23,283

Pending Members

3
Overview
Overall Progress

Daily Tasks Analysis

August, 1st Cycle (2024-08-01 ~ 2024-08-15)

Average

User Progress

Dashboard

Jenny

Manager

Today

2024. August. 07

Due Date

D-2

Unassigned Tasks

23,283

Pending Members

3
Overview
Overall Progress

Daily Tasks Analysis

August, 1st Cycle (2024-08-01 ~ 2024-08-15)

Average

User Progress

Dashboard

Jenny

Manager

Today

2024. August. 07

Due Date

D-2

Unassigned Tasks

23,283

Pending Members

3
Overview
Overall Progress

Daily Tasks Analysis

August, 1st Cycle

(2024-08-01 ~ 2024-08-15)

Average

User Progress

About Client..

About Client..

About Client..

Korea Advertising Regulating Board is a non-profit organization under the jurisdiction of the Ministry of Culture, Sports, and Tourism of the Republic of Korea, responsible for the autonomous review and mediation of advertisements. The organization contributes to establishing advertising ethics and enhancing the autonomy and credibility of advertisements.

Korea Advertising Regulating Board is a non-profit organization under the jurisdiction of the Ministry of Culture, Sports, and Tourism of the Republic of Korea, responsible for the autonomous review and mediation of advertisements. The organization contributes to establishing advertising ethics and enhancing the autonomy and credibility of advertisements.

Process

Process

Process

Discover Problem

Through surveys and user interviews, we analyzed the existing workflows and identified the key issues they were facing.

Through surveys and user interviews, we analyzed the existing workflows and identified the key issues they were facing.

Documenting all of the findings and notes, we grouped quotes and insights from each user based on which flow and step the user was in.

Documenting all of the findings and notes, we grouped quotes and insights from each user based on which flow and step the user was in.

Pain Points

Pain Points

  1. Inefficiency in manually checking for compliance with regulations

  2. Lack of a database in the work environment

  3. Difficulty in tracking individual task progress

  4. Inefficiency in task distribution

  1. Inefficiency in manually checking for compliance with regulations

  2. Lack of a database in the work environment

  3. Difficulty in tracking individual task progress

  4. Inefficiency in task distribution

Our Solution

Streamlining of
AI Technology Integration

Streamlining of
AI Technology Integration

Streamlining of
AI Technology Integration

Delivers a user-friendly digital experience that enhances workflows,

making tasks faster and less error-prone, and maximizing efficiency.

Delivers a user-friendly digital experience that enhances workflows, making tasks faster and less error-prone, and maximizing efficiency.

Quick Task Allocation

Enables flexible and efficient task allocation

Quick Task Allocation

Enables flexible and efficient task allocation

Quick Task Allocation

Enables flexible and efficient task allocation

Reliable DB provision

The database replaces memory-dependent tasks

Reliable DB provision

The database replaces memory-dependent tasks

Reliable DB provision

The database replaces memory-dependent tasks

Work Status Visualization

Track tasks in real-time and manage efficiently through a dashboard

Work Status Visualization

Track tasks in real-time and manage efficiently through a dashboard

Work Status Visualization

Track tasks in real-time and manage efficiently through a dashboard

We developed the Information Architecture (I.A.) through a structured process, organizing our solutions into a cohesive framework that prioritized user needs and streamlined navigation. This involved analyzing the core functionalities of each solution, grouping related elements, and defining clear hierarchies to create an intuitive and accessible structure.

We developed the Information Architecture (I.A.) through a structured process, organizing our solutions into a cohesive framework that prioritized user needs and streamlined navigation. This involved analyzing the core functionalities of each solution, grouping related elements, and defining clear hierarchies to create an intuitive and accessible structure.

Service Keyword

Easy-to-Use AI-Powered
Ad Review Service

Easy-to-Use AI-Powered
Ad Review Service

Easy-to-Use AI-Powered Ad Review Service

Fast and Efficient Service

Delivering quick results with optimal resource use.

Fast and Efficient Service

Delivering quick results with optimal resource use.

Fast and Efficient Service

Delivering quick results with optimal resource use.

Workflow-Compatible, Intuitive Interface

A seamless interface that fits naturally into existing processes.

Workflow-Compatible, Intuitive Interface

A seamless interface that fits naturally into existing processes.

Workflow-Compatible, Intuitive Interface

A seamless interface that fits naturally into existing processes.

Reliable Usability

Consistent performance you can depend on every day.

Reliable Usability

Consistent performance you can depend on every day.

Reliable Usability

Consistent performance you can depend on every day.

Design System

Design System

Design System

We built the design system with a strong focus on UX, analyzing the client’s brand elements and aligning them with usability and accessibility standards. By collaborating with developers, we ensured technical compatibility, and, given the NPO context, we referenced Korean government UX/UI guidelines to create a cohesive and conservative design that supports the organization’s mission.

We built the design system with a strong focus on UX, analyzing the client’s brand elements and aligning them with usability and accessibility standards. By collaborating with developers, we ensured technical compatibility, and, given the NPO context, we referenced Korean government UX/UI guidelines to create a cohesive and conservative design that supports the organization’s mission.

Outcome

Optimizing User Experience Through Usability Testing

Optimizing User Experience Through Usability Testing

Optimizing User Experience Through Usability Testing

We conducted the usability test via Zoom screen sharing using the Maze tool, with roles divided among a moderator, note-taker, and interviewer—I served as the interviewer. This setup allowed us to capture direct feedback and observe user interactions in real time. We documented participants' responses and actions, organizing insights by flow and step to strategically identify areas for improvement.

We conducted the usability test via Zoom screen sharing using the Maze tool, with roles divided among a moderator, note-taker, and interviewer—I served as the interviewer. This setup allowed us to capture direct feedback and observe user interactions in real time. We documented participants' responses and actions, organizing insights by flow and step to strategically identify areas for improvement.

100%

100%

100%

Task Completion Rate

Task Completion Rate

Task Completion Rate

80%

80%

80%

User Satisfaction

User Satisfaction

User Satisfaction

3

3

3

Key Usability Challenges

Key Usability Challenges

Key Usability Challenges

5%

5%

5%

Error Rate

Error Rate

Error Rate

Retrospective

Retrospective

"Reflecting on this project, working with real-life business goals was invaluable. The complexity of their workflow made it challenging and time-intensive to identify improvements. Although qualitative interviews provided insights, I felt the need for quantitative data to validate our findings. In future projects, I hope to integrate data analysis to derive objective metrics. Additionally, I gained experience in leveraging AI to enhance usability, learning how this technology can simplify complex processes and improve user experiences."

"Reflecting on this project, working with real-life business goals was invaluable. The complexity of their workflow made it challenging and time-intensive to identify improvements. Although qualitative interviews provided insights, I felt the need for quantitative data to validate our findings. In future projects, I hope to integrate data analysis to derive objective metrics. Additionally, I gained experience in leveraging AI to enhance usability, learning how this technology can simplify complex processes and improve user experiences."

Email? Email!

jenn.hyuna@gmail.com

© 2024. by Jenn HyunA

Email? Email!

jenn.hyuna@gmail.com

© 2024. by Jenn HyunA

Email? Email!

jenn.hyuna@gmail.com

© 2024. by Jenn HyunA